Privacy Policy

Last Updated: 10/13/25

At A&K Service Center (“A&K,” “we,” “our,” or “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information obtained through our website https://akservicecenter.com (“Site”), phone, email, or text communications.

By using our Site or submitting information to us, you consent to the practices described below.

1. Information We Collect

We may collect the following types of information:

a. Information You Provide to Us

  • Contact Information: name, email address, phone number, mailing address, or company name submitted through our forms or when contacting us directly.
  • Service Information: details about your vehicle, equipment, or requested services.
  • SMS/Text Messaging Consent: if you opt in to receive text messages (for service updates, appointment confirmations, or roadside assistance notifications), we collect and store your consent preferences in compliance with applicable laws.

b. Automatically Collected Information

When you visit our Site, we may automatically collect certain data, including:

  • IP address
  • Browser type and device information
  • Pages visited, time on site, and referring URLs

This helps us improve user experience and website performance.

c. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance functionality and analyze website usage. You can adjust your browser settings to refuse cookies, but some parts of the Site may not function properly if you do.

2. How We Use Your Information

We use collected information to:

  • Respond to your inquiries and provide requested services
  • Schedule or confirm service appointments
    Send service updates or roadside assistance alerts
  • Improve our website and marketing communications
  • Comply with applicable laws and protect our business operations

3. SMS/Text Messaging Policy

When you provide your mobile number and consent to receive text messages from A&K Service Center, you agree to receive SMS messages regarding:

  • Appointment confirmations and reminders
  • Service status updates
  • Roadside assistance coordination
  • Occasional promotional or informational updates

Your consent to receive SMS messages is completely voluntary and can be revoked at any time by replying “STOP” to any message or contacting us directly.

For assistance, text HELP or visit our website at https://akservicecenter.com/.

We never share, sell, rent, or otherwise disclose your phone number or SMS consent information to any third parties for marketing or unrelated purposes.

SMS message frequency may vary, and standard carrier message and data rates may apply.

4. How We Share Information

We do not sell or rent personal information.
We may share limited information only as necessary to:

  • Fulfill service requests (e.g., roadside assistance partners or towing providers)
  • Comply with legal obligations or respond to lawful requests
  • Protect the rights and safety of our business, customers, and partners

All vendors or service providers that assist us (such as website hosting or communication tools) are contractually obligated to maintain confidentiality and data protection standards consistent with this Privacy Policy.

5. Data Security

We maintain reasonable physical, electronic, and administrative safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no online or electronic transmission is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this policy or as required by law (for example, to comply with accounting or service record-keeping obligations).

7. Your Choices and Rights

You have the right to:

  • Request access, correction, or deletion of your personal data
  • Opt out of promotional emails by following the “unsubscribe” link in those messages
  • Withdraw SMS consent at any time by replying “STOP” or contacting us directly

We will honor these requests in accordance with applicable laws.

8. Third-Party Links

Our Site may contain links to other websites or services not operated by A&K Service Center. We are not responsible for the privacy practices or content of those third-party sites. Please review their privacy policies before providing any information.

9. Children’s Privacy

Our Site and services are not directed toward children under 13, and we do not knowingly collect personal information from minors. If we learn we have inadvertently collected such information, we will promptly delete it.

10. Updates to This Policy

We may revise this Privacy Policy periodically. Any updates will be posted on this page with a new effective date. Continued use of our Site after changes are posted indicates acceptance of the revised policy.

11. Contact Us

If you have any questions about this Privacy Policy, your personal information, or our SMS practices, please contact us:

A&K Service Center
7918 Morning Sun Dr
Mountain Grove, MO 65711
Email: service@akservicecenter.com
Phone: (888) 366-5914
Website: https://akservicecenter.com